TIO (Telecommunications Industry Ombudsman) Membership

Neural partners who intend to resell telecommunications services, such as telephony and connectivity services, are strongly advised to register as a member of the TIO.

 

You can learn more about the functions of the TIO and the process for becoming a member on the TIO website.  

 

Note that any retail service provider of telecommunications services is required to have a TIO membership.  This means that even if the services are delivered at wholesale by Neural, as the retails service provider (RSP) you must still have a TIO membership.

 

A good starting point for becoming a member can be found here:

https://www.tio.com.au/members/membership

 

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