VMware vSphere Basic Operations

Our IaaS services are be provided with access to the VMware vSphere management client. Using this client you can control all management and configuration tasks. This article will detail the most common actions.

For instructions to access the vSphere client, please see the following: https://neural.zendesk.com/hc/en-us/articles/210929707-Connecting-to-vSphere-for-IaaS

Select the VM you wish to control from the list, then see the relevant section below.


Console View

To bring up the console of the virtual machine, select  from the action bar. This will pop out a new window displaying the console of the VM, which you can interact with as you would a physical machine. The console view is as follows, with each action detailed later.

NB: If you click into the screen view, VMware will lock your cursor and keyboard to the console. Once you have finished sending commands to the console, press Ctrl+Alt to release.

You can send Ctrl + Alt + Del to a guest operation system by selecting the VM menu, then guest > sent ctrl + alt + del. You may also use the keyboard shortcut Ctrl + Alt + Ins



VM Power Control


1. Forcibly stop the VM

2. Suspend the VM - this action copies the VM RAM to disk then pauses the VM

3. Start the VM

4. Forcibly restart the VM - this action replicates cycling the power to the VM

With VMware tools installed within the VM, you can also perform the following from the VM > power menu

Shut Down Guest - Sends a command to the VM's operating system to gracefully shut down

Restart Guest - Sends a command to the VM's operating system to gracefully restart


Installing VMware Tools

VMware tools has many benefits when installed, including updated device drivers for the virtual hardware, the ability to send commands directly to the guest OS, along with better resource management for better performance.

To install VMware tools, select Install/Upgrade VMware tools from the VM > Guest menu. This will mount the VMware Tools CD inside the guest and setup is run by executing Setup.exe on the CD. Please be aware that this will require a restart of the VM.


Mounting CD Images

We keep several software and operating system CD images available for use with your VMs. To mount these CDs, select the CD icon, then Connect to ISO image on local disk.


In the Browse window, select ISO (I:), choose your folder and the ISO you wish to mount, then click Open. The selected ISO will now show in the guest OS' CD drive and can be actioned the same as a normal CD.

NB: If you're mounting an ISO at the BIOS screen to install an OS, you must use VM > Guest > Send Ctrl+Alt+Del to restart the VM. Choosing reset from the power controls will disconnect the ISO.

If there are any CD Images you would like us to add, please email support, including a link to download the ISO

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