Setting the company display name when using fax to e-mail

When sending a fax via your fax to e-mail service, the displayed company name will default to:


  • Your company's trading name (as set in Portal under My Profile)
  • If no trading name is set, your company's entity name (this cannot be changed via Portal - please contact support if this is incorrect)


You can change the company name displayed on a per-fax basis by setting the From (Company Name) field when sending a fax via the webApp. 


There is a similar field of the same name presented when sending via the Communicator desktop software.  


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