How do I get started with re-billing?

The process for getting started with re-billing varies depending on your provider...

 

Neural Partners:  

To get started with re-billing - simply order it from the Portal under PriceBook > Channel Parter.  Follow the instructions provided to link your Xero account and set up your customers.

Re-billing is done using the Xero (www.xero.com) online accounting platform.  Invoices are generated against your customers accounts automatically at the retail rates you specify.  API/CSV is available for custom integration or for use with other billing software.

Please see the Re-Billing Xero section of the KB for further information 

 

 

TIAB Service Providers:  

To get started with re-billing, you will need to complete the MyCloud certification.  Once you have done so, you'll have access to MyCloud Portal, from which you can start to Import your customers from Octane.

Re-billing is done through Octane, using the retail rates you specify in MyCloud Portal.

Please see the Re-Billing Octane section of the KB for further information

 

 

iVox Service Providers: 

To get started with re-billing, you will need to complete the MyCloud certification.  Once you have done so, you'll have access to MyCloud Portal, from which you can start to set up your customers and link them to NICE.

Re-billing is done through NICE, using the rate card system built into nice.

Please see the Re-Billing NICE section of the KB for further information

 

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