System availability and performance

Q. How does the cloud service provider handle resource democratization and dynamism to best predict proper levels of system availability and performance through normal business fluctuations?

A. Resource utilisation across our entire cloud is monitored on an ongoing basis, with reporting and alerting when resource usage fluctuates outside of normal levels.


Q. How does the cloud service provider measure performance?

A. Automated monitoring software, which tracks all networking equipment, servers, etc. and the cloud as a whole.

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