Exporting Call Logs (CDR) in CSV Format (REST)

Application developers may wish to access call logs from a Neural termiantion or PBX account via API.   This article outlines how to access this data in CSV format via either HTTP or HTTPS.


The URL and Fields 

You can export your call logs via URL using the following string.  Replace the values in bold with those appropriate for your query.





Inbound or outbound call logs.  One of:

in - Inbound call logs

out - Outbound call logs



Your portal username



Your portal password



The period over which the export should run.  One of:

live  -  Today, up to the minute

30day  -  The previous 30 days (exc today)

60day  -  The previous 60 days (exc today)


You may also specify a custom time period



Determines whether the response will be 'inline' data or 'attachment' data.  Inline data returns the CSV data as the inline HTML reponse.  If you remove this section of the URL, data will instead be sent in attachment format, which forces the browser to treat the CSV as a file download, rather than a web page.  Most retrieval methods (cURL, wget, etc.) prefer inline.



A working example would look something like...



CSV Data Return

The CSV data will be returned


HTTP Alternative 

If HTTPS is unsuitable for your application, the same API is also available on HTTP.  Simply remove the 's' from https and change the port to 16000.


For example:   



Some development environments (such as .NET) don't always get along well with HTTPS, so this can be used as an alternative.




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  • 0
    David Swinton

    There have been some further updates to the API's output in relation to diverted calls.  There is now an additional field at the end of each line for a diverted call showing the originating callers caller id.  Please see the export page in termination manager for updated output formatting.

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