How do I change my portal password?

1. Browse to https://portal.neural.net.au

2. Click My Details on the menu

3. Click  Change Password on the sub-menu

4. Enter your existing password

5. Enter your new password twice

6. Click Save

 

Password Complexity:

Your password must meet the following minimum complexity requirements:

Be at least 8 characters long

Contain both numbers and letters

Contain a capital letter, or a special character

Must not contain sequential numbers, dates or names

A note on password security:
Never disclose your password to anyone, or record it in a place accessible to others.
Do not log into your account from a computer without up-to-date anti-virus software, as 'trojan worm'
viruses may obtain your password maliciously and breach your account's security.

 

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