How to Setup and Migrate an Exchange Mailbox - Mac Outlook User

This is for a Mac user only and Windows users should refer to - http://support.neural.com.au/entries/21957675-How-to-Setup-and-Migrate-an-Exchange-Mailbox-Windows-Outlook-User 

  1. Login to Portal and place an order in the Pricebook for the Hosted Exchange services that you would like.
  2. The provisioning team will then allocate your order and mailboxes for you. This is generally performed within 3-7 Business Days from order.
  3. Adjust the MX Records - http://support.neural.com.au/entries/21951445-Neural-Hosted-Exchange-DNS-Settings
  4. Once your mailboxes are ready then follow the Export Outlook items to a Mac Data File (.olm) and Contacts Guide for your clients Outlook - http://support.neural.com.au/entries/22129900-Export-Outlook-items-to-a-Mac-Data-File-olm-and-Contacts
  5. Then setup the new accounts on your client Outlook - http://support.neural.com.au/entries/21141491-Setup-Microsoft-Outlook-for-exchange
  6. Finally Import Outlook items from the Import Outlook items from a Mac Data File (.olm), Windows Data File (.pst) and Contacts Guide - http://support.neural.com.au/entries/22129920-Import-Outlook-items-from-a-Mac-Data-File-olm-Windows-Data-File-pst-and-Contacts
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