Setup Microsoft Outlook for exchange

Using Autodiscover

1) Open Outlook. If you haven't set up an account before, the new account wizard will display. If you have, please follow the steps under 'If you have multiple accounts'

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2) Enter your name, exchange email address and exchange password.

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3) Click next, Outlook will attempt to automatically configure your exchange account. When you are prompted to accept the certificate, check "always accept" and click yes.

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4) If successful, your exchange account will now be set up. Click finish and you're done. Outlook will begin downloading your mailbox items. This may take some time depending on the size of your mailbox.

 

If you have multiple accounts

1) Close all existing outlook windows

2) Go to the Start menu, and click on Control Panel

3) Click Mail (depending on your version of windows you may have to select classic view or view by small icons to find the mail icon)

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4) Click E-mail Accounts... in the popup window

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5) Click Add

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6) Enter the profile name as “exchange-hosted” without the quote marks, then click Ok

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Close the Auto-configuration window, choose Yes when prompted to create a blank profile. 

Select the Always use this profile radio button and then select "exchange-hosted" from the drop down box

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7) Fill in the requested information (Name, email and password) then click Next

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8) Outlook will now start configuring your email account. You will be prompted to accept the certificate. Tick the box that says “always accept” and then click Ok

9) Click Finish

10) Click Ok

11) Open outlook and it will automatically download your email, this could take a while depending on the size of your mailbox

If Windows continuously prompts you for a username and password

1) Open Control Panel and find Credential Manager

2) Find any credentials relating to Outlook, your email address or the server you're connecting to

3) Choose the dropdown arrow and Remove from Vault.

4) You may need to start from step 1 of multiple accounts following this

 

If you have a slow connection

Please set up your account following one of the guides above before changing these settings

1) Close all existing outlook windows

2) Go to the Start menu, and click on Control Panel

3) Click Mail (depending on your version of windows you may have to select classic view or view by small icons to find the mail icon)

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4) Click E-mail Accounts... in the popup window

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5) Click Change, then More Settings

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6) This should open a new dialog box called 'Microsoft Exchange'

7) Click on the Connection tab, then click the Exchange Proxy Settings... button

8) In this screen, ensure that the following boxes are ticked: 

  • On fast networks, connect using HTTP first, then connect using TCP/IP
  • On slow networks, connect using HTTP first, then connect using TCP/IP

9) Click Ok, then click Ok again in the 'Microsoft Exchange' window

10) Click Next, then Finish, then Close

11) Setup is now complete

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