Firewall requirements for PBX as a Service

To ensure proper operation, your firewall device on the connection your handsets are using to reach your PBX as a Service must meet the following requirements...

 

1. We recommend that you use a firewall device on our recommended list....

http://support.neural.com.au/entries/21221398-Recommended-Modems-Routers

 

2. You must ensure that the device is not listed as incompatible....

http://support.neural.com.au/entries/21219847-Known-Incompatible-Modems-and-routers

 

3. If you are running strict ACL's, your firewall configuration should allow the required IP addresses and Ports...

http://support.neural.com.au/entries/22189560-SIP-Server-Addresses

 

4. We recommend the use of a Private IP connection where possible for optimal voice quality and service reliability.  Contact our team to learn more.

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