Configuring a 3rd party phone for use with PBXaaS

When using a 3rd party phone with PBX as a Service, please use the following configuration guide as a starting point for basic settings.  There are a number of articles in the Knowledge base demonstrating configuration of supported phones - please only use this article in the event that your brand or model of device is not listed.

 

Protocol:

SIP

 

 

Server / Proxy / Registration Server:

pbxaas.neural.net.au

 

 

Codec:

ALAW / G711A

 

 

Transport:

UDP

 

 

Port:

5060

 

 

Registration Expiry:

300

 

 

DTMF Mode:

rfc2833

 

 

NAT Mapping:

yes

 

 

NAT KeepAlive:

yes

 

 

Username & password: 

As per the extension you are configuring

To look this up, please see the following: http://support.neural.com.au/entries/21807919-Extension-Settings, specifically the Username / Secret field.

 

Best effort support for configuration of 3rd party phones is available via e-mail to support@neural.com.au.  If you are unsure of any configuration options please contact us and we'll assist where we can.  Alternatively, pre-configured handsets are available to order from portal at https://portal.neural.net.au

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