When using a 3rd party phone with Business VoIP, please use the following configuration guide as a starting point for basic settings. There are a number of articles in the Knowledge base demonstrating configuration of supported phones - please only use this article in the event that your brand or model of device is not listed.
Server / Proxy / Registration Server:
ALAW / G711A
(or as configured in device settings at https://voip.neural.net.au)
(or TCP if configured in device settings at https://voip.neural.net.au)
(replace this with the 09 number of the account)
(as configured in device settings at https://voip.neural.net.au)
Best effort support for configuration of 3rd party phones is available via e-mail to firstname.lastname@example.org. If you are unsure of any configuration options please contact us and we'll assist where we can. Alternatively, pre-configured handsets are available to order from portal at https://portal.neural.net.au