You can change the password on an account instantly via VoIP Commander.
1. Browse to https://voip.neural.net.au
2. Select the "Accounts" tab
3. Click the "Edit Account" button next to the account you want to change the password on.
4. Enter your new password in the Password field. We recommend a minimum of 8 characters, being a mix of upper case, lower case, numbers and special characters.
5. Click save
6. Configure the device with the new password.